Refund & Cancellation Policy

This Refund & Cancellation Policy explains how reservation payments are handled at Corby Motors. We aim to maintain transparency in all transactions and ensure customers clearly understand our payment terms before completing a booking. By placing a reservation, you agree to the conditions outlined in this policy.

1

Reservation Deposit

Corby Motors allows customers to reserve selected vehicles through our online platform by placing a reservation deposit. This reservation confirms your interest in a vehicle and temporarily holds the vehicle while further arrangements are made.

Reservation Amount: A fixed reservation deposit of£100 is required to secure a vehicle listing.
  • The deposit secures the selected vehicle for a limited time
  • The reservation is processed through our secure booking system
  • Customers will receive confirmation once the booking is completed
2

Non-Refundable Deposit Policy

The £100 vehicle reservation deposit is strictly non-refundable. Once a reservation payment is completed, the deposit cannot be refunded, regardless of whether the customer decides to proceed with the vehicle purchase.

Important Notice: The £100 reservation payment is non-refundable and confirms your intention to reserve the selected vehicle.
  • The vehicle listing becomes secured by the deposit.
  • The amount will not be refunded after payment.
  • This policy applies to all reservations made through the website.
3

Cancellation Terms

Customers may cancel their vehicle reservation at any time by contacting the Corby Motors support team. However, cancelling a reservation will not result in a refund of the reservation deposit.

  • Reservations may be cancelled by contacting customer support
  • The £100 deposit will remain non-refundable
  • Cancelling the reservation releases the vehicle back to public listing
Note: Cancelling a reservation does not guarantee future availability of the same vehicle.
4

Payment Policy Visibility

The non-refundable reservation policy appears at both the payment section and the booking procedure to guarantee that everything remains open to public inspection. Customers must review and agree to the terms before completing the reservation.

  • The policy is shown on the vehicle booking page
  • Customers must acknowledge the terms before payment
  • Reservation confirmation indicates agreement to the policy
Transparency Commitment: Corby Motors makes sure that all payment terms and policies are shown to customers before they finish their purchases.
5

Policy Exceptions

Corby Motors will consider refund requests for examination only under exceptional conditions. The reservation circumstances will determine whether the request receives approval or not.

  • Technical payment issues may be reviewed
  • Duplicate payments may be considered
  • Any approved exception will be communicated directly to the customer
Important: Exceptions are rare and are evaluated solely at Corby Motors discretion.
6

Customer Support

If you have any questions regarding reservations, cancellations, or payment policies, you may contact the Corby Motors support team using the details below.

Support Team: Our team is available to assist with reservation queries and booking assistance.
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Contact Information

For any reservation, cancellation, or payment inquiries, feel free to get in touch with us.

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Email

corbymotors@gmail.com

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Phone

+44 7593976780

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Office Address

90 Weldon Road, Corby, Northamptonshire, England, NN17 5UE